Need help? Email [email protected] and we'll reply within 2 working days.
How do I get gift ideas?
On Home, tap Find gift ideas (or Find gift ideas for [name] on someone's page), choose who it's for and a spending range, then tap Get 6 ideas. Keep the ones you like, tap "Not for them" on the others, then tap Refine for fresh ideas.
What are one-offs?
For someone you're only buying for once, like a Secret Santa, choose Just this once when you type their name. They appear under One-offs on Home. Tap ··· next to them to save them to your people, or to remove them.
How many free searches do I get?
3 searches, each with up to 2 refinements. Your people, gifts and budget are always free.
What does Givetti Pro include?
Up to 30 searches a month, each with up to 2 refinements. You can pay monthly, or once for life.
How do I cancel my subscription?
On your iPhone, open Settings → your name → Subscriptions → Givetti, then tap Cancel Subscription. You keep Pro until the end of the month you've paid for.
I bought Pro but don't have it.
In Givetti, open Settings → Restore purchases. Use the same Apple Account you bought with.
How do I get a refund?
Refunds are handled by Apple. Request one at reportaproblem.apple.com.
Why is the price different in the shop?
Givetti's prices are rough estimates. Shops set their own prices, which change often.
How do I change the currency?
In Givetti, open Settings → Currency.